All sales are final. We do not accept returns or exchanges unless the item purchased is defective. If you have received a defective item, please contact us at firstname.lastname@example.org with details of the product and the defect. You can send the item you consider defective to:
Puedmag Inkpire Tattoo Studio
533 Bloor St. W
Toronto, ON, Canada
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to replacement of the item as a result of defect. If you are entitled to a replacement, we will replace the product at no cost to you.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.